El Sombrero Apartments Los Gigantes places you within a 10-minute stroll of Ocean Explorer and Oasis Los Gigantes Public Pool. This 42-room, 3-star aparthotel has conveniences like a bar/lounge, a coffee shop/cafe, and an outdoor pool.
The nearest major airports are:<br />Tenerife South Airport (TFS): 41-min drive, 26.6 mi/42.8 km<br /> La Gomera (GMZ): 135-min drive, 65.5 mi/105.3 km<br /> <p>The preferred airport is Tenerife South Airport (TFS). </p>
Restaurants
Restaurante Barceló Santiago - 12 min walk
Poolbar, Barcélo Santiago - 14 min walk
Tipsy Terrace - 1 min walk
Highland Paddy - 4 min walk
Legends - 4 min drive
About this property
Entire place
El Sombrero Apartments Los Gigantes
Comfortable aparthotel with children's pool and 24-hour front desk
At El Sombrero Apartments Los Gigantes, guests enjoy features like an outdoor pool, a children's pool, and WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include an outdoor tennis court, express check-in, and express check-out.
Each apartment features a kitchen and a furnished balcony, and there's space to spread out with a dining area. Guests can expect to find WiFi and a 28-inch LCD TV with satellite channels. Stretch out in the soaking tub. Other standard amenities include a coffee maker and a laptop-compatible safe.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
English, German, Spanish
Property amenities
Beach
Beach nearby
Pool/Spa
Outdoor pool
Pool loungers
Pool umbrellas
Internet
Available in the apartment: WiFi (EUR 15 per week)
Available in some public areas: WiFi (EUR 15 per week)
Parking and transportation
No onsite parking available
Family friendly
Children's pool
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Refrigerator
Stovetop
Toaster
Dining
A bar/lounge
A coffee shop/cafe
A poolside bar
Bathroom
Deep soaking bathtub
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Living spaces
Separate dining area
Entertainment
28-inch LCD TV with satellite channels
TV in common areas
Outdoor areas
Furnished balcony
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Pets
No pets allowed
Suitability/Accessibility
No elevator
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Housekeeping (daily)
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Multilingual staff
Safe at front desk
Tour and ticket assistance
Location highlights
Near the boardwalk/promenade
Things to do
Bicycle rentals on site
Billiards/pool table on site
Children's pool on site
Outdoor tennis court on site
Personal motorized watercraft on site
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
2 floors
42 units
7 buildings
Bicycle rentals
Built in 1985
Garden
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in fee
Express check-in available
Check-out
Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
This property doesn't allow pets
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for in-room wireless internet: EUR 15 per week (rates may vary)
Fee for wireless internet in public areas: EUR 15 per week (rates may vary)
Late check-in fee
Late check-out fee: EUR 25 (subject to availability)
In-room safe fee: EUR 2.25 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Check-in: 2 PM
Check-out: 11:30 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.
Property is also known as
El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide
Frequently asked questions
Is free cancellation available at El Sombrero Apartments Los Gigantes?
El Sombrero Apartments Los Gigantes provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.
What's there to see close to El Sombrero Apartments Los Gigantes?
This aparthotel in Santiago del Teide is within a 10-minute walk of Oasis Los Gigantes Public Pool, Los Gigantes Marina, and Los Gigantes Beach. You'll also find Tenerife Beaches and Ocean Explorer less than a mile away.
Will I be able to park at this aparthotel?
No, there isn't parking available at the aparthotel.
Does El Sombrero Apartments Los Gigantes feature a casino?
No, El Sombrero Apartments Los Gigantes doesn't have a casino.
Is there an indoor pool at El Sombrero Apartments Los Gigantes?
No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.
Is El Sombrero Apartments Los Gigantes good for couples?
Couples staying at this aparthotel will appreciate amenities like a soaking tub and a kitchen as well as a poolside bar.
Does El Sombrero Apartments Los Gigantes have a hot tub?
No, there isn't a spa tub at this aparthotel.
Does El Sombrero Apartments Los Gigantes have a restaurant that serves breakfast?
No, El Sombrero Apartments Los Gigantes doesn't have a restaurant that serves breakfast.
Does El Sombrero Apartments Los Gigantes allow pets to stay free of charge?
No, pets aren't allowed at El Sombrero Apartments Los Gigantes.
Does this aparthotel have connecting rooms?
No, this aparthotel doesn't feature connecting guestrooms.
How close is the airport from El Sombrero Apartments Los Gigantes?
The closest major airport to El Sombrero Apartments Los Gigantes is Tenerife South Airport (TFS), which is 26.6 mi away (41 minutes by car). Another top airport is La Gomera (GMZ), which is around 27 mi away.
Are there rooms with balconies that I can book at El Sombrero Apartments Los Gigantes?
Yes, every apartment at El Sombrero Apartments Los Gigantes comes with a furnished balcony with some featuring sea views.
El Sombrero Apartments Los Gigantes Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 14 reviews" "
10 - Excellent
5
Rating 8 - Good. 3 out of 14 reviews" "
8 - Good
3
Rating 6 - Okay. 4 out of 14 reviews" "
6 - Okay
4
Rating 4 - Poor. 1 out of 14 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 14 reviews" "
2 - Terrible
1
8.4/10
Cleanliness
6.4/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Jan 26, 2024
No Wi-Fi, you need to pay €20 for a week, €5 for a day.
Hairdryer on request, one day in advance!
Location is good, lots things around.
Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Verified traveler
Stayed 8 nights in Jan 2024
8/10 Good
Wendy
Traveled with partner
Nov 23, 2023
Liked: Cleanliness
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it.
Cleaners in and did a fab job. I would stay here again .
Wendy
Stayed 9 nights in Nov 2023
10/10 Excellent
Allan
Jan 3, 2023
Liked: Cleanliness, room comfort
Now a firm favourite
This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Allan
Stayed 26 nights in Dec 2022
8/10 Good
Toni
Traveled with partner
Oct 10, 2022
Liked: Cleanliness, amenities
A little dated but otherwise clean and comfortable.
Toni
Stayed 9 nights in Sep 2022
10/10 Excellent
Allan
Mar 18, 2022
Liked: Cleanliness, room comfort
Fantastic stay
Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Allan
Stayed 28 nights in Feb 2022
10/10 Excellent
Victoria
Mar 6, 2022
Liked: Cleanliness, room comfort
Satisfied
This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed !
wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work!
we were treated disrespectfully when trying to explain the difficulties we were experiencing
not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient
cockroach in room - insects all over work surfaces
we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored
we were moved to another apartment after first night - no help offered or explanation
no parasol on table outside, shower got cold, cold water in pool
when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue
we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner!
no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent.
Rooms were nice and spacious though - I like to finish on a plus!
Es un complejo bastante antivuo y necesita reforma
La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.