Star ratings are based on a self-evaluation by the hotel as well as the experiences of HRS and HRS customers. You can find details under Terms and Conditions and FAQs.

HRS stars

Alpen Resort Hotel (Zermatt)

9.3

3 Evaluations

Alpen Resort Hotel (Zermatt)
Alpen Resort Hotel (Zermatt)
Alpen Resort Hotel (Zermatt)
Alpen Resort Hotel (Zermatt)
Alpen Resort Hotel (Zermatt)
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business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHRS members, known as the HRS Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHRS members
Both business & leisure travellers
business tariff
€0.00
Single room Standard tariff €119.66 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HRS guests in the hotel Alpen Resort Hotel (Zermatt)

  • Personal shuttle service to next railway station
  • Free WiFi
  • Personal shuttle service from next railway station
  • Free use of an internet terminal
  • Free use of the sauna

Important information

Style of hotel and ambience

The inviting resort hotel welcomes you to an unforgettable stay in Zermatt. Enjoy the view on famous Mount Matterhorn from your spacious rooms, indulge in fine Swiss cuisine in the restaurant, and relax in the beautiful wellness area afterwards. A heated saltwater pool is only but one highlight!

Location of the hotel

You find the Alpen Resort Hotel in the northern part of Zermatt, the popular Swiss car-free ski resort. It is 500 metres from the central train station and funiculars. Enjoy the gorgeous mountains in the surroundings; they make wonderful destinations for hiking and climbing tours or winter sports activities of all kinds.

Reception open
During the week
07:00 Uhr - 22:30 Uhr

At weekends
07:00 Uhr - 22:30 Uhr

Check-In: 15:00
Check-Out: 11:00

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Alpen Resort Hotel (Zermatt):

American Express Visa Mastercard Electronic cash

Service & facilities

  • Garden/Park
  • Sunbathing lawn
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 CHF
  • Public internet terminal: Price/Hours: 0,00 CHF
  • Hotel-owned car park Price/Day 0,00 CHF
  • Free parking
  • Hotel-owned car park
  • Smoke detectors
  • Security guards
  • Fire alarm
  • Audible smoke alarm in hallways
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel has emergency lighting
  • Guest rooms accessed by interior entrances
  • Hallways equipped with fire exstinguishers
  • Building meets all current local/state/country building codes
  • Emergency exits for each floor
  • Smoke detectors in all rooms
  • Hotel complies with country/state/local fire prevention laws
  • Emergency backup generators
  • Number of doors with spyhole in room: 55
  • Number of doors with security chain in room: 42
  • Seating
  • Sightseeing tours
  • Lighting
  • Indoor swimming pool:
    Open 07:00 - 22:00
  • Sauna: Price 0,00 CHF
  • Turkish bath: Price 0,00 CHF
  • Whirlpool: Price 0,00 CHF
  • Fitness room:
  • Sun umbrellas: Price 0,00 CHF
  • Canvas chairs at the beach: Price 0,00 CHF
  • Breakfast: 07:00 - 11:00
  • Hotel bar
  • Wholefood available
  • Vegetarian food available
  • Restaurant(s): 1
    18:00 - 22:00
  • Menu
  • Main-dishes
  • Waiter-Service

Room facilities

  • Radio
  • Internet TV
  • Cable TV
  • TV with international news channel
  • TV remote control
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 CHF
  • Seating area
  • Emergency information
  • Separate luggage storage
  • Room safe
  • Bathrobes
  • Bathroom with shower
  • Windows for opening
  • Bathroom with bathtub
  • Desk
  • Bathroom with window
  • Plan of emergency exits
  • Hairdryer
  • Make-up mirror
  • Minibar
  • Waterboiler
  • Coffee machine/Tea-maker in 84 rooms
  • Reading light
  • Bed height adjustable
  • Luggage rack
  • Complimentary slippers provided in room
  • Free tea supplies in room

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Change of linen every 7 days
  • Personal shuttle service to next railway station
  • Free WiFi
  • Personal shuttle service from next railway station
  • Free use of an internet terminal
  • Free use of the sauna
  • Porter service: Price/piece: 0,00 CHF
  • Shuttle service to the central station: Price 0,00 CHF
  • Free daily newspapers
  • Storeroom for skiing equipment
  • Pets not allowed
  • Pets permitted: Price/Day: 15,00 CHF
  • Hotel safe
  • Pharmacy
  • Newspaper
  • Information-Service
  • Number of conference rooms: 1
  • Conference facilities for up to 20 people

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Alpen Resort Hotel (Zermatt)

Alpen Resort Hotel (Zermatt): Location and distance

City center : 1.00 km - Zermatt

Frequently asked questions about Alpen Resort Hotel (Zermatt)

Does Alpen Resort Hotel offer free WLAN in the room?

Free WLAN in the room is available to all Alpen Resort Hotel guests.

Does Alpen Resort Hotel offer parking spaces for guests?

Guests of the Alpen Resort Hotel can use the following parking options.
  • Hotel-owned car park

Can I have breakfast in Alpen Resort Hotel?

Yes in the Alpen Resort Hotel you can enjoy the breakfast offer.

What is the average rating of Alpen Resort Hotel?

Alpen Resort Hotel was rated 9.3 by 3 guests on average.

Which service in the Alpen Resort Hotel is particularly well rated?

Size of room, Room configuration and Value for money were rated particularly well.

What percentage of the guests recommend the Alpen Resort Hotel?

100 % of HRS guests recommend the Alpen Resort Hotel for their next stay.

What are the advantages of booking the Alpen Resort Hotel via HRS?

HRS customers receive the following benefits when they book the Alpen Resort Hotel:
  • Personal shuttle service to next railway station
  • Free WiFi
  • Personal shuttle service from next railway station
  • Free use of an internet terminal
  • Free use of the sauna
.

Is there a restaurant in the Alpen Resort Hotel?

The hotel has its own restaurant.

Is the hotel barrier-free?

Alpen Resort Hotel is unfortunately not barrier-free.

Are the hotel rooms equipped with air conditioning?

Unfortunately, the hotel rooms in the Alpen Resort Hotel do not have their own air conditioning.

Is it possible to cancel my booking at the Alpen Resort Hotel free of charge?

With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day.

Which payment methods can I use to pay in Alpen Resort Hotel?

You can pay at the hotel with the following means of payment:
  • American Express
  • Diners Club
  • Visa
  • Mastercard
  • Electronic cash

Can I collect miles and points during a trip?

With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' every time you book a hotel. You will find more information here..

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Hotel reviews

9.3

3 Evaluations

Friendliness of the staff
How willing were staff to help?
Atmosphere at the hotel
Room configuration
Cleanliness
Sanitary equipment
Size of room
The quality of breakfast
Restaurant quality
Value for money
Sleep comfort

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