Mercure Bali Legian 4 stars

Customer review rating (ALL Rating) 4.4/5 1,028 reviews

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Jl Legian No 328, Legian Kelod Kuta, Kuta, Bali, 80361 BALI, Indonesia

Description

Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Ancak Restaurant & Lounge serving international cuisine

  • We received the Green Key certificate for 2023, first certified hotel in Indonesia!

Our accommodation(s)

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Hotel location

Mercure Bali Legian

Jl Legian No 328, Legian Kelod Kuta, Kuta, Bali
80361 BALI
Indonesia

GPS:-8.708029, 115.171947

Telephone
Fax +62 361 9386200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ANCAK RESTAURANT & LOUNGE

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,028 reviews

TripAdvisor Rating  4.0/5  2,565 reviews

Certificate of excellence 2024

Great experience

TripAdvisor rating 5.0/5

sky t TripAdvisor review

great experience and knowledgeable staff, always help us everytime. they give us honeymoon set up in our room, room is spacious and tidy,ancak restaurant is the best part here,,,,, recommended for staycation with your partner or family.

Dear Mr/Mrs. 950skyt, We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Home sweet home

TripAdvisor rating 5.0/5

Henry H Solo travel - TripAdvisor review

I've stayed here numerous times since years ago. I've recommended this hotel to my friends and at least there were 3 of them staying here as well. It's a 4 star property, however it's a 5 star service and the team here always welcome me back just like their family. Special thanks to Wulan, Bulan, Yuli, Gede and Suzzy at the Front Desk. Thanks to Pak Gede at the restaurant and his lovely team for always VIPing me at breakfast. See you next week.

Dear Mr/Mrs. Henry H, We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Room very noisy

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Was extremely noisy with road traffic and people staying at hotel who had kids screaming and running up and down the corridor from 5:30am. Doors slamming constantly and the breakfast was under staffed and under catered. Not ideal for arriving after a late night flight. Shower was extremely cold also, temperature went to tepid after running for 5 minutes.

Great Hotel

TripAdvisor rating 5.0/5

mikesea0100000 TripAdvisor review

what a great hotel, very comfortable and nice. my family is very happy to stay here, staff always smile and help us, very friendly. breakfast have a lot of choices, western food, indonesian food……… poole bar very recommended…… will come back again……. Thank you mercure

Dear Mr/Mrs. Mikesea0100000, We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Front Office Manager

Clean, safe & pleasant family-friendly hotel.

TripAdvisor rating 4.0/5

Isaac T Friends getaway - TripAdvisor review

A clean and safe family-friendly hotel with amazing facilities (2 pools, gym, buffet breakfast). Staff are amazing, cheerful and friendly. Encountered a few faulty amenities (shower head leaking, low water pressure, broken door security latch).

Dear Mr/Mrs. Isaac, Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Front Office Manager

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Other web-users rate our hotel

  • 782 reviews 9.5/10 Location
  • 1,103 reviews 6.6/10 Room
  • 1,129 reviews 8.5/10 Service
  • 35 reviews 5.9/10 WiFi
  • 569 reviews 6.5/10 Cleanliness
  • 528 reviews 7.2/10 Breakfast
  • 435 reviews 5/10 Comfort
  • 235 reviews 6.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.