AZ Official Retailer Reviews

800  Excellent
TrustScore 5 out of 5

4.8

In the Fashion Designer category

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Reviews4.8

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Rated 5 out of 5 stars

LanvinTee

Tee came today, spot on quality! Definitely recommend these lads, didn’t mind the wait as was expected, made everything clear on IG post, stressful times but reassured everyone in detail too! Again spot on quality, definitely be ordering again.

Date of experience: December 15, 2022


Rated 5 out of 5 stars

Great Canada goose coat

Great Canada goose coat, so warm and great value. The review saying bad things about this retailer is pure jealousy probably and a mate of " Dan young" and he has more than a few bad reviews himself.I suspect he's getting outsold by AZ and has resorted to slander. I bought my son the same coat from sefridges Manchester and apart from the size they are absolutely identical. I just wish I could have got the smaller size from here and saved some more money.

Date of experience: January 13, 2023


Rated 5 out of 5 stars

A* service

4th time ordering and every time a VIP service has been provided. All queries answered in a timely manner, orders delivered in the timeframe promised and returns/exchanges dealt with promptly. I can’t praise the team enough.

If Carlsberg did personal shopping….

Date of experience: September 10, 2022


Rated 5 out of 5 stars

Zac and his AZ Store is everything an…

Zac and his AZ Store is everything an online retailer should be. I’ve bought from multiple monthly drops. First and foremost the best customer service I’ve had, he will go out his way to ensure his customers are happy. Amazing products at the most affordable prices. With a YouTube page that makes his business as transparent as he can make it. Great work Zac! Wishing you all the success!!

Date of experience: January 12, 2023

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Rated 5 out of 5 stars

Amazing customer service & geninue items!

These guys customer service is amazing! Always responding back to me about my order. Everyrbing I’ve purchased from here is genuine and I’ve recommended them to friends & family who love shopping from AZ. I 100% trust them with geninue clothes and the prices always get better. Believe me your money is safe with them! Can’t wait for the next drop

Date of experience: June 14, 2022


Rated 5 out of 5 stars

100% recommended

Great company to order from. Never a problem with delivery or returning items. Great customer service at a time when customer service seems to be at a low. Would definitely recommend them. I’ve also had personal email thanking me for purchasing items from them which is nice

Date of experience: September 09, 2022


Rated 5 out of 5 stars

A good honest company

Discounts like theses guys offer usually look too good to be true but when you look into the company you can see that they aren’t relying on profit to cover big overheads.
Good honest people selling some real nice items at good prices, I will definitely be following and looking out for another bargain, would highly recommend and would 100% use again!

Date of experience: November 25, 2022


Rated 5 out of 5 stars

Excellent customer service and perfect…

Excellent customer service and perfect legitimate items. Ordered and delivered very quickly. I was told it would be delivered on Wednesday but it arrived on Thursday but it was a sale and they had a massive amount of orders according to their insta so was understandable. Would defo purchase from them again.

Date of experience: June 09, 2022

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Rated 5 out of 5 stars

10/10 everytime.

I’ve lost count what order this is now but the products, prices and service at 10/10 every single time. I always use Zac for my partners presents and I can be a nightmare with sizing but he’ll always make sure I end up with the right one in the end even on sale items! Really couldn’t expect anymore. Just waiting on a womens section now!! 👏🏼

Date of experience: November 25, 2022


Rated 5 out of 5 stars

Great selection of brands

Great selection of brands and items, amazing prices and speedy delivery. The packaging could have been better as the box was damaged and you could see into the box, but this could have been the courier, overall really really pleased.

Date of experience: July 24, 2022


Rated 5 out of 5 stars

The best around!!

I've shopped from AZ through their website a few times now and each time the whole experience was a pleasant one, The customer support I received before placing the order was also very helpful. Overall, 5 stars from me!

Date of experience: October 09, 2022


Rated 5 out of 5 stars

Ordered my item a few days ago and…

Ordered my item a few days ago and safely delivered by DPD today. Item is great and as described, great price and email contact from point of order to delivery has been exceptional. Would highly recommend.

Date of experience: November 17, 2022

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Rated 5 out of 5 stars

Fendi Swim Shorts - Great product

Great product, good communication but received an invalid tracking number for a few days which made me a tiny bit nervous - but all was fine in the end! Would buy from them again

Date of experience: June 14, 2022


Rated 5 out of 5 stars

Top quality company

Think this is my 4th order with AZ now, won’t lie it’s probs one of my fav shops outside the big high street designers. Goods are legit and in season drops are cheaper than retail!!! Wish they had more of my sizes in some bits so guess you have to be quick

Date of experience: November 27, 2022


Rated 5 out of 5 stars

Great Shop

Great shop and service and responsive to messages when needed an exchange due to sizing issue.
Great price compared to other big branded shops, will shop again

Date of experience: November 23, 2022

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Rated 5 out of 5 stars

The Best Designer Clothing Website

I have purchased from AZ on many occasions now and I will continue to do so, it is the best designer clothing website I have ever used as the bargains are crazy. Many thanks to the team for the top service they provide.

Date of experience: July 15, 2022


Rated 1 out of 5 stars

Shame but counterfeit

Have to give 1 star as the items I bought were fake. He was pretty good customer service wise (slight delay with some communication but I guess he’s a 1 man band so fair enough). Used legitcheck and they confirmed the balenciaga t-shirt I bought was a definite fake which, to be honest, I kind of thought it might be as it was £195 for the political balenciaga t seemed too cheap. I don’t condone the selling of counterfeit goods so have to give everyone details of my experience.

Date of experience: July 10, 2022

Reply from AZ Official Retailer

Hi Lewis.

As explained to you via instagram, the product isnt fake. We buy all our stock from third party wholesalers meaning our stock doesnt come directly from retail. This is explained also in our ‘how we work’ page. Stock is either, deadstock, old season stock or stock that hasnt passed quality control. This would explain why there maybe be minuscule differences. Also not to mention our stock sometimes comes directly from the brands production factory so its absolutely impossible to be fake. These legit check people only deal with stock that comes directly from retail, hence why they pick at every little detail but even then they can be wrong. For example, look at stock X. The biggest authentication group in the world. Theyve just been done for selling fake Nikes. So that tells me even the biggest ‘legit’ retailers sometimes get it wrong.

Im sorry your experience with us wasnt upto your standards however i have to disagree with the product being unauthentic.

Thanks!


Rated 5 out of 5 stars

AZ 10/10.

Been buying from Zac @ AZ for a while now always provided with a 10/10 service at prices that are so good. You literally receive the items within days it’s brilliant.

Date of experience: December 05, 2022