My wife and I stayed here 31/01/24-07/02/24. We arrived late due to flight delay and were greeted at reception and signed in. As we were late and on the all-inclusive plan, the kitchen had kept back a meal for us, which was quite nice. We had a standard room in block C, which, to be honest, was very outdated. One of the many yet to be refurbished. The next morning, after a decent breakfast, I asked to pay for an upgrade and that afternoon we moved into block A, room 147, overlooking the pool. The difference in standards was amazing - at first! We then noticed that the sliding bathroom door didn’t close fully as the door opening was bigger than the sliding door. Over the next week, I reported this to reception 4 times on separate occasions, nothing happened. Also, in the top right corner of the window to the balcony, I noticed a towel stuck to he window, this was stuck into a hole in the window. On the balcony, a glass safety panel was insecure. These all may be classed as cosmetic issues but also safety issues. As mentioned, we were on the all-inclusive plan. This was nowhere near ALL-inclusive. Yes, meals were included and there was a bar to use. The all-inclusive bar regularly ran out of white wine and on at least one occasion ran out of beer. We were told we could buy it at the other bar if we wanted it! On the positive side, the staff were great, especially Kaddy at the bar/restaurant and our room attendant, Bernard. The food was nice, albeit even better at Sunday brunch, when paying people from outside the hotel were invited. To be honest, the pool is good, the weather was great but we wouldn’t ever consider returning.