Guest User
October 15, 2023
Regarding to the time I spent there in September 2023 (2 weeks), it was a real nightmare. I don't know how this place got 4 stars. Definitely the worst 4 star hotel I have ever been to. The food was tasteless, repetitive and of questionable quality, which resulted in the food poisoning of me and my partner. Rude service, working for punishment. Working WiFi during holiday was miracle. Moreover, the hotel checks in guests contrary to the reservation made in the travel agency. I got a single room without a balcony, with two people. Additionally, the room had a leaking, faulty air conditioning and faucet. Despite the report, this situation lasted for 24 hours. Drinks were served without ice for a large part of the trip due to an alleged failure of the ice machine. The hotel was generally dirty and messy, especially in the food and beverage areas. The only advantage of this place was the location nearby beautiful beach.