Guest User
November 23, 2023
Dirty hotel although the staff tried to clean once we complained, but the saying “you can’t polish a turd” is very apt! Everything was dirty, broken, ripped, old. Shocking entertainment, broken chairs in entertainment area. Awful food. Guests (not English) arguing with other guests, fighting for tables at breakfast lunch etc. Ice cream parlour and waffle machine was the dirtiest of them all. The quiet pool was also dirty. The bar staff tried their hardest. Lock on the door to the balcony was broken. Chain on door was broken. Mould everywhere. This is an honest review, This place is falsely advertised by tui, tui didn’t want to know about our complaint. We came home to a £250 phone bill where we phoned Tui on numerous occasions asking to be moved to another hotel, after 3 days we were offered another hotel for the additional cost of £1800 🤣🤣 The only good thing was, we met more lovely people on this holiday then any other holiday, I think it was because we were all in the same boat staying in a dirty hotel. We went out every night and there was more than 20 of us on our last night. We didn’t unpack our cases.