The hotel has a nice location on the banks of river Nile but currently construction going around make the surrounding mess. Be prepared for a long wait during check-in. The rooms are bigger and good. The breakfast buffet is A class with live counters and lot of different variety of food and live music. Hotel has everything one could wish for like gym , spa , saloon, casino, pool , indian restaurants, taxi service, bank, atm . Stayed for 1 month in this hotel and was never bored. The staff are nice and helpful.

Chef and Shireen, from the Executive Lounge morning staff, are the most outstandingly efficient, friendly and helpful Hilton staff I've ever encountered. The breakfasts are so delicious and the cheerful morning banter started me off to a great start everyday. I would definitely pick Hilton Hotels as my go to Hotel after the amazing experience I had, along with all of my family, in the Executive Lounge of the Hilton Ramses.

Poor service in the check-in (be patient, I've waited for almost two hours). The rest of the hotel was quite good including the breakfast (buffet). The club located in the top floor is nice. Nile looks great as well If you get a room with views!

We stayed in 2 different rooms as moved due to having interconnecting door with another room. Feedback:
+ = Staff friendly enough, good breakfasts, location views of city
- = Very poor internet, very outdated hotel in general, very slow service at reception, frequent problems with room keys, drilling/hammering above us on last day without notice from management, room phones did not work properly in either room.

Overall feedback - negative experience, even after complaining about all of the above to duty manager, the best that was offered was a "breakfast box"... very unsatisfactory service from "5 star" hotel. Maybe 5 stars in 1982 but not 2018.

NOT 5 Star HILTON experience. Question how Hilton head office allows this level of service..... Will pay a little more to stay in another Cairo hotel next time to avoid Hilton Ramses.

Great customer service and rooms are dated. Plenty of taxis around. Worth paying for executive lounge as you can have a light dinner made of snacks and wine with a great view.

Excellent clean hotel; it's undergoing renovation at the moment. Most of the staff are more then happy to help you. The food is tasty, clean and prepared to your liking. Once the renovation are done I would rate this hotel 5/5 but until then it is 3.5/5.

Πολυ καθαρο , ανετο μπανιο μεγαλο ανετο κρεβάτι πολυ πλουσιο πρωινο. Excellent breakfast with a huge variety of goods, clean, huge and comfortable bed. Take your ear plugs with you because the cairos traffic (horn signals) will bother you even if you are on the 36 flour... Excellent view and excellent restaurants in the hotel complex

Wonderful service and beautiful pool area! The only drawback is that rooms facing the Nile are _loud_ (ie lots of cars honking their horns). You sort of get used to it, but if you are looking for a quiet hotel stay, I wouldn't advise a Nile-facing room.

Rooms are a little outdated, but clean and spacious. Service is kind, professional and amazing. Food's also pretty good too! Thanks so much Hilton Ramses!

Excellent hotel....

In a high-rise tower overlooking the River Nile, this upscale hotel is a 10-minute walk from the Egyptian Museum. It's also a 12-minute walk from Tahrir Square.
With classic decor and city views, the relaxed rooms offer balconies. They also have minibars, TVs and free Internet access. Upgraded rooms add Nile views and pull-out couches, while club-level rooms add lounge access. Suites offer sitting areas and/or kitchenettes. Room service is available.
There are 4 restaurants, including 1 with panoramic city views. There's also a pub and a cafe. Other amenities include a gym, an outdoor pool and a casino.

As a tourist the hotel is situated in downtown Cairo which is very crummy. The surroundings is where most of the sightseeing is so full marks for location. But the environment is a very polluted and the traffic makes coming and going a nuisance.

The hotel itself is very old and definitely needs a facelift. The lobby, restaurants and rooms are dated and not as per the Hilton standards elsewhere.

Having said that the hotel rooms were extremely clean comfortable and functional with no faults. The food was very good too at the restaurants and the breakfast was to die for. If there is anything I would come back to Egypt for it’s the breakfast at the Ramses Hilton.
Also the view from the bar on the top floor is gorgeous.

Rooms are ok. Outdated but clean and tidy. Some of the furnishings are a little tired and could do with being replaced.
Best think here is the roof top bar. It’s lovely! Gives a stunning view over the city and a nice place for watching the sunset.
Also tried the Sherlock bar, which is fine.

If you are of 30 years old or more you will realize this place as one of the first of its kind in Egypt.
The 80's generation know Ramses Hilton as high class shopping mall where we used to hangout.
The cinema complex at top floor was and still one of the best places to watch movies in high quality image and Dolby sound.
Nice classy enjoyable place.

Old school Hilton that is pretty run down. The price do compensate for it.

The Hotel has several restaurants, cafés and a pub. For quality is very average. The breakfast is served late until 11am which is nice. The quality again is not very high but is ok for a few days.

Gym seemingly has sufficient equipment however the quality of some of the machines is very low, to the point that it is a health hazard for you! That should be addressed. In addition, when I used the gym there was no AC working which makes it an unnecessarily exhaustive experience.

They do take a good care of their Hilton Honors status members.

Really it's a standard hotel.. but best staff best Nile view.. always traffic and fully booked..Mrs. Hala .. front disk manager very helpful..

It's a very good hotel and they have a 5 star service
And the location is amazing and the view is fabulous
The prices is a little bit high but it deserve.. and there is a mall related to it .. it's not that big but it's fine you can find fast food there and cinema and antiques shops ...
Overall the hotel is not the best in downtown but it's good

It's in Tahrir square, the heart of Cairo. We can actually see the Giza Pyramid from the balcony. The house keeping is excellent. Rooms are spacious. Worth the money.

Overpriced for Egypt in all ways. We went for their Xmas dinner. We knew it would be expensive but we assumed it would be very good for the price. It wasn’t . It was just ok but their prices are about 4 times more than average. To make things worse, when we asked about the dinner they told us that it would cost 350 plus service charge of 12% and tax of 14%. Of course that’s expensive but it’s what we planned on. When we paid though there was another 10% added on. When I asked at the restaurant why, they told me it was a government tax, which I felt was a lie. Then I asked downstairs at the concierge why we charged 10% more than told and they admitted it was a special event fee. Which is crazy since they already charged more than normal since it was a Xmas dinner. Simply put, this hotel takes advantage of tourists. Avoid and give your money to the smaller more honest places. Hilton as a company should be ashamed.

The rooms and the whole building are really old and need maintenance and renovations badly. Everything about the furnishing is worn out. The bathroom, too, is very old and needs a good plumbing job. The bed is too hard, and the pillows not comfortable. We took a city view room and the view is rather horrible. The highlight of our stay though was the breakfast buffet... Amazing variety of delicious food, freshly cooked and hot, freshly baked bakery of every kind, a fresh juice bar and an omlette station to serve all your needs and to complete the experience: live music by an excellent harpist. The view from the restaurant is much better, overseeing the Nile and the Cairo tower. Honestly, the breakfast is a total hit.

Found it value for money. Ideal location- walking distance to Nile river side, down town, Tahrir square & Egyptian Museum. The rooms are quite spacious, occupied a twin bed room with a Nile River view. The buffet breakfast is pretty good too. Hope they improve Wifi signal strength all around the rooms, very difficult to access in the rooms compared to lobby level.

Nile view is breathtaking. Staff is very nice and helpful, rooms are well maintained and clean but is outdated and needs renovation up to 26th floor but room. Shisha place moved to pool side which has nice views. Executive lounge on 26th floor is nice with mini hot meal available in the afternoon.

Loved it.. very nice hotel.. excellent open breakfast . Great view.. price is fair

I just came back from my first trip to Egypt, where I stayed at the Ramses Hilton (Cairo), the service was amazing, everyone is smiling at you and working hard to make your stay the best experience you wish for, they have everything you might need, restaurants, a casino and a pool, every hotel has these services, but the employees over there are just humanly appalling and will welcome you with an open heart and a serve you with a big smile whenever you need them.
It’s a hotel that I will come back to on my next trip to Egypt, I give it 5 stars.

We stayed at this Hilton as group in July 2017, and I will go back. The staff were wonderful and very helpful. From the general manager of the hotel to the bell captain, all were trying their best to make our stay better. The manager of the Tourist department went out of his way to accommodate us, The breakfast was very nice and generous. The restaurant by the Pool was amazing. We are planning to go back and its all because of these wonderful people.

Reasonable price and delicious food.
Good location Nearly to the museum and downtown.
However Smoke from the roads is a bad feeling to old people.

Nice place to stay. Complementary breakfast is very good. But the size of the swiming pool is very small. Check in and checkout in in the same counter, It takes too much time even for checkout,

One of the best hotels I have stayed the customer service is exceptional, each customer gets personal attention. They made our trip to Egypt memorable. Thanks to the concierge team for arranging the Nile cruise and pyramid tour for us.

Excellent location. Rich breakfast. Nice rooms. The ones in front have good view on the Nile. The ones in the back are cooler and quieter.

I spent 2 nights on Ramadan month at the Hilton Ramses, the room was very elegant and the bed is extremely comfortable. Good designed bathrooms provided with the required personal washing tools. The food variety and quality were highly satisfied as well as Ramadan drinks and food were presented.
The Air conditioners have a disadvantage, as i can not change the degree or the air flow as my need, only there were 2 options of air flow (low and high ).
The total review of the hotel is an awesome hotel in the middle of cairo with the fantastic view on the Nile.

Even though the hotel has a brutalist architecture from the outside it is truly a palace from the inside. Great views over the surrounding neighbourhood and very well maintained rooms make this hotel a great place to stay in downtown Cairo. The Egyptian museum is very close and you'll find plenty of other nice places around. Staff is great, very attentive and friendly.

The hotel is near the Egyptian museum and Tahrir square. It has good view from the top floors. If you stay ask for room in the upper floors and river view so you don't wake up when the prayers start on the morning. The staff is very friendly but the rooms need a renovation. They haven't need renovated since the hotel was open. We booked two tours with the concierge and everything was hassle free.

I was here on a business trip for 29 days. Got a city view room on 14th floor. Room was very clean and tidy, very good and quick room servic.Breakfast buffet is best. Loved it. Now coming to the cons,Wifi is too slow. Also make sure you do not keep any personal stuffs in the mini bar. You never know when they just clean it up. When asked the authorities they just say sorry and ask if they can help me with anything else. That was really disappointing.

Excellent position. 2 minutes walk to river Nile. Just behind 1) Vodafone counter so you can buy or recharge 2) GO BUS just out side entrance. It's a best long distance bus service in cairo.

Well organized. Kind hospitality. Great foods. Nice stuff welcomed us.

Ramses Hilton occurred in downtown minutes from tahrier square and Egyptian museum, the hotel is nice but need to be renewed.
I want to thanks the administration of the hotel for their care with the customer's review's and , I want to declare that my review is because of my love to the hotel administration it is one of the best hotel's in Cairo with awesome location in the heart of Cairo witness for the beauty of Egypt.

Excellent hotel keeping the high standards as usual with quality of place and services. Maharaja the indian restaurant is the best in Cairo

All the usual Hilton amenities centrally located with outstanding views in downtown Cairo next to the Egytian museum . Slightly dated rooms but clean and reasonably furnished. Choice of several restaurants or snack bar at the pool quality food and service any problems there is always help at hand . Top feature the fantastic buffet breakfast one of the best available anywhere in Egypt.

One of the most amazing hotels in the heart of the Cairo that you can see the most important places of the capital of Egypt through this wonderful hotel as you can see the Egyptian museum, the river Nile and the Tahrir square .....

Many good things but could use improvement in the buffet restaurant for lunch and dinner selections. Also , the WIFI is not good at all. Come on Hilton, you can do better than this ! Rooms are good, Lobby could have a few more seating area, but overall good

Yes yes , good place to stay if you traveling to Cairo ! Amazing view to the Nile .. but it could be better

The service at this hotel is excellent. We used the hotel sight seeing tours which we found to be of excellent quality and competitive with other tours. The breakfast at the hotel is great. There​ are a few inconveniences. There are not a ton of outlets, and the power strip we brought blew the circuit breaker. The bathroom feels like a throwback from the 70s, and the hair dryer is barely effective. The laundry service is outstanding and the staff are friendly, helpful and speak English well enough. The few inconveniences are probably best attributed to what you can expect from traveling in Egypt. All in all an outstanding experience!

Resting on the scenic banks of the mighty River Nile, Ramses Hilton offers a relaxing retreat in the centre of Egypt’s vibrant capital. Head to the Maharaja Restaurant for traditional Indian cuisine, or enjoy panoramic views from the 36th floor at the Windows on the World restaurant.

The restaurant is fantastic and the manager is very helpful and friendly

Old hotel need a renovation the reception staff were friendly except one female were a little bit gloomy and rude.
Rooms very old and not as clean as expected of Hilton hotel, breakfast is fine .
But overall experience is OK

A great place to stay. My room was spacious and very clean. The staff was helpful and friendly. Buffet breakfast was awesome

Excellent location with panoramic view over the River Nile .staff as well as management are friendly and helpful but not very organised most of the time which can cause embarrassing incidents to Hotel guests .

Extremely great breakfast.. Extremely poor lunch though!! Good dinner. Bad view.. Small rooms. Clean and nice rooms though.

This hotel in downtown area of Cairo. It has easy access to different places. People are helpful & kind.

It was a nice hotel with a nice view the only bad thing is the rooms are old but clean The service was great no complaints. That's because I don't need much when I travel. The pool/language is nice but the service is slow you have to go try to find somebody to take your order. All and all it's just fine for the price.

Maybe not the best designed hotel in Egypt, yet the hospitality is amazing, the quality of service is always at its finest.
Food also is great with a variety of different cuisines that suites everyone.

Room Tip: Choose rooms at high floors facing the Nile river to get a good view

Had some of the best stays here and I would repeat it again for sure, pleasant staff and a comfy bed what more can you ask for.

a good looking and good facilities

A hotel with the most courteous Concierge and Executive Room Staff you could want. Everything is done in house if you ask for help.

Hilton Ramses is one of the oldest hotel in Middle East and there is no thing wrong with that as you can smell the taste of old ages people . Every thing is available in the hotel from pool , restaurants, cafes ....etc .

Hotel location is very big advantage as it is in the heart of the city and near to every where .

Negative :
They are allowing smoking every where even in the elevator.

They are serving shisha in the lobby , this is really affecting image of hotel and hospitality mindset on Egypt.

Reception is super busy and only two agents to serve many guests .

Chefs at buffet are not much friendly especially the chef at juice counter in morning time .

The building from outside needs to be washed from time to take me .

This business class hotel specialises in short stays, normally people travelling from Luxor for a few nights.

The lobby area is magnificent; spacious and usually very busy it is a great place to enjoy coffee and a bit of 'people watching'. The Sherlock Holmes pub is a quaint but very pleasant place for a drink and a snack.

The food is of a very good quality, rooms are very comfortable and clean and most have magnificent views of the city.

The 'Windows on the World' has incredible views of the city by night and even if guests don't have a drink or cocktail there, it's worth taking the elevator up there for the view.

Great hotels except the traffic around

I stayed there in 1992. It was a lovely experience. I met some very interesting people and the staff were great - especially Dahlia the receptionist - and who could forget mishmash the shoe-shine boy! Oh it was just lovely.

“Very Helpful Staff”
Stayed 2 nights in this hotel the last week.found this hotel very nice and clean. The staff was always trying to help and seemed really eager to make sure we were having an enjoyable stay. The buffet breakfast that was included in our stay was a full breakfast that was really wonderful every morning over looking the Nile. The beds were really very comfortable. The rooms had a nice little balcony that you could stand out on.Special Thanks to all Reception staff under leadership of Mustafa Khalaf...wish all the best for all ..

like it so much , it's my favorite in Cairo I'm there every 2 months whenever i have a meeting there
excellent customer service specially mr. mohamed loloa & ahmed