Overall - could be a 5 star with minor adjustments and a new front desk staff. Check in took one hour. After paying for a larger room and a smaller room, we were offered two doubles after 45 minutes. I objected sighting that I paid extra for the seaview quad size room. I was told to contonue waiting. 15 more minutes and we got the correct size rooms. Sad part is with a little checking by a manager or supervisor before arrival, our issues would have been avoided. We had two rooms. One double without any phone or the fridge, no rugs, and one towel. Second with no TV and a broken phone and pool view (pool was very loud with lots of disco music). It took over 2 hours to get towels even after walking to front desk. Made us late for plans with friends. Animation staff was annoying. Nobody was enjoying the super loud disco music or easy listening. Maybe try to tone it down. Plus sides - the seaview double had a fantastic view. Quiet, clean, and the bed was amazing! Quad balcony was huge (and not bad if you like Rihanna singing "B**** better have my money" at 1pm blasted by the pool staff and no bleeping). Again super clean. Nice rugs and fridge. Food was fantastic! Recommend half-board Cleaning staff, cafe and restaurant staff were all top notch! Spa was very nice. Average prices for area. Clean and friendly.
Hotel Lella Baya Thalasso places you within a 5-minute walk of Yasmine Hammamet and Carthage Land. This 4-star resort has 251 guestrooms and offers a full-service spa, a private beach, and an outdoor pool.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy dining at one of 2 onsite restaurants including 1, which specializes in international cuisine. Savor a meal from the comfort of your room with room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe, and mingle with other guests at the free daily manager's reception.
Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Furnished balconies, minibars, and safes are other standard amenities.
At Hotel Lella Baya Thalasso, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a children's pool, a gym, and free WiFi in public areas.
Overall - could be a 5 star with minor adjustments and a new front desk staff. Check in took one hour. After paying for a larger room and a smaller room, we were offered two doubles after 45 minutes. I objected sighting that I paid extra for the seaview quad size room. I was told to contonue waiting. 15 more minutes and we got the correct size rooms. Sad part is with a little checking by a manager or supervisor before arrival, our issues would have been avoided. We had two rooms. One double without any phone or the fridge, no rugs, and one towel. Second with no TV and a broken phone and pool view (pool was very loud with lots of disco music). It took over 2 hours to get towels even after walking to front desk. Made us late for plans with friends. Animation staff was annoying. Nobody was enjoying the super loud disco music or easy listening. Maybe try to tone it down. Plus sides - the seaview double had a fantastic view. Quiet, clean, and the bed was amazing! Quad balcony was huge (and not bad if you like Rihanna singing "B**** better have my money" at 1pm blasted by the pool staff and no bleeping). Again super clean. Nice rugs and fridge. Food was fantastic! Recommend half-board Cleaning staff, cafe and restaurant staff were all top notch! Spa was very nice. Average prices for area. Clean and friendly.
