Western Digital My Passport Wireless Pro User Manual
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Western Digital My Passport Wireless Pro User Manual

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Summary of Contents for Western Digital My Passport Wireless Pro

  • Page 1 ® My Passport Wireless Pro & ® My Passport Wireless SSD Wi-Fi® Hard Drive User Manual...

  • Page 2: Accessing Online Support

    Accessing Online Support ▪ – Start here to get the most out of your cloud storage device: www.wdc.com/setup Online Learning Center ▪ – Register your WD product to get the latest updates and special offers at: register.wdc.com Registration ▪ – Get technical and other support through email at: support.wdc.com/support Technical Support ▪...
  • Page 3 My Passport Wireless Pro/My Passport Wireless SSD (Back View)........4 _________ 2 Understanding the LEDs and Buttons............5 Power and Battery Status LED..................5 My Passport Wireless Pro/My Passport Wireless SSD Power and Battery Status..5 Wi-Fi LED.......................... 6 LED Activity During SD/USB Import................6 Other LED Behavior......................6 Buttons..........................
  • Page 4 Using the Drive as a Media Server................36 Enabling Media Streaming.................... 36 Using the Drive with Plex Media Server................36 ® Twonky Server......................... 37 Content Count........................37 Accessing Your Content Using Media Players.............38 WD Media Players......................38 My Passport Wireless Pro/My Passport Wireless SSD User Manual...
  • Page 5 Changing the Language....................42 Specifying Types of Access..................42 Locking the Drive......................43 Rebooting and Shutting Down the Drive..............43 Save a Shortcut to My Passport Wireless Pro/My Passport Wireless SSD....43 _________ 11 Resetting Your Drive and Password............44 Manually Resetting the Drive..................44 Restoring Factory Settings Using the Dashboard............44...
  • Page 6 Appendix B Compatible Media Formats............55 _________ Appendix C Regulatory Information............. 56 Safety Compliance......................56 CE Compliance For Europe................... 56 Environmental Compliance (China)................56 Russia Federation......................56 Canada..........................56 US.............................57 ICES-003/NMB-003 Statement..................58 Korea..........................58 Taiwan..........................58 My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 7: About Your Wd Storage Device

    ▪ Do not place the drive on carpeting. Make sure the drive is on a clean, firm, and stable surface. Kit Contents Your My Passport Wireless Pro/My Passport Wireless SSD storage drive kit includes: ▪ My Passport Wireless Pro/My Passport Wireless SSD storage drive ▪ USB 3.0 cable ▪...

  • Page 8: About The Online Learning Center

    WD storage. This web-based guide is an interactive resource to walk users through installing and using their My Passport Wireless Pro/My Passport Wireless SSD drive. The Online Learning Center allows you to: ▪...

  • Page 9: Product Components

    About Your WD Storage Device Product Components My Passport Wireless Pro/My Passport Wireless SSD (Top View) Battery Status LEDs Wi-Fi LED Drive Status LED My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 10: My Passport Wireless Pro/My Passport Wireless Ssd (Back View)

    About Your WD Storage Device My Passport Wireless Pro/My Passport Wireless SSD (Back View) Power button USB 3.0 port (to connect to computer and for charging) USB 2.0 host port (for other USB devices) Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup...

  • Page 11: Understanding The Leds And Buttons

    Buttons Power and Battery Status LED Your My Passport Wireless Pro/My Passport Wireless SSD device is pre-charged at the factory. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time.

  • Page 12: Wi-Fi Led

    (DAS): The device is directly connected to a computer and not being charged. Wi-Fi LED The Wi-Fi LED is off when you take the My Passport Wireless Pro/My Passport Wireless SSD drive out of the box. LED Behavior/Color Indicates ...

  • Page 13: Buttons

    ▪ When the drive is off, press to show battery status briefly. ▪ Press momentarily for other devices to connect to the My Passport Wireless Pro/My Passport Wireless SSD directly when it is connected to another wireless network. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 14: Setting Up The Wireless Drive

    (See “Charging the Battery”.) ▪ To turn on your My Passport Wireless Pro/My Passport Wireless SSD device, push the Power button until the Power and Battery Status LED blinks. When the Wi-Fi LED is solid blue, the drive is ready to connect.

  • Page 15: Using A Computer And Web Browser

    Using a Computer and Web Browser Note: Ensure that your computer is wireless enabled. Ensure that the My Passport Wireless Pro/My Passport Wireless SSD drive is on and the Wi-Fi LED is lit. 2. Do one of the following: ▪ In Windows, click the network icon in the notification area.
  • Page 16 Next 10. Review the Enhance Your WD Experience screen, and click the toggle, if not already on, to automatically update your My Passport Wireless Pro/My Passport Wireless SSD software. To add a shortcut to your computer, check the Shortcut Download box. Click...
  • Page 17 11. A That's It! screen displays, indicating you have sucessfully set up your My Passport Wireless Pro/My Passport Wireless SSD drive. Click Finish 12. When the My Passport Wireless Pro/My Passport Wireless SSD dashboard displays, you are ready to use your wireless drive. My Passport Wireless Pro/My Passport Wireless SSD...

  • Page 18: About The Dashboard

    Settings > Wi-Fi Wireless Pro/My Passport Wireless SSD using the new name of your drive and/or your new password. 3. Tap the icon to display the Western Digital End User License My Cloud Agreement. 4. Read the agreement and tap...

  • Page 19: The Dashboard At A Glance

    Launching the Dashboard Once you connect the My Passport Wireless Pro/My Passport Wireless SSD drive to your Wi-Fi network, you can access the Dashboard at any time by typing the following information into a browser: ▪...

  • Page 20: Information Icons

    USB device is attached. Alert Notifications Click to display recent alerts about new firmware and network issues. Help Click to access the Online Learning Center, Online Help, and About information. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 21: Navigation Icons

    Viewing Drive Status on the Home Page The main body of the Home page shows the status of the device and provides shortcuts to several important screens. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 22: Capacity

    Click the panel to display the Wi-Fi page, where you can change how the drive is connected. The wireless link may drop under certain ESD circumstances. User Note: intervention may be required to resume normal operation. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 23: Information

    The Dashboard at a Glance Information The Information panel identifies the My Passport Wireless Pro/My Passport Wireless SSD device name and capacity, the current firmware version, and the current date and time. The My Passport Wireless Pro/My Passport Wireless SSD device uses an Note: internal battery to keep the date and time.

  • Page 24: Connections Overview

    Making a Direct Wireless Connection Viewing or Changing the Drive's Advanced Wi-Fi Settings Connections Overview There are three ways you can connect to your My Passport Wireless Pro/My Passport Wireless SSD drive: ▪ : In Direct Wireless (or AP) mode, you can set up a...

  • Page 25: Making A Direct Wireless Connection

    Making a Direct Wireless Connection Using a Web Browser to Connect Wirelessly Use the following steps to wirelessly connect to your My Passport Wireless Pro/My Passport Wireless SSD drive. Make sure the My Passport Wireless Pro/My Passport Wireless SSD drive is on and the Wi-Fi LED is lit.

  • Page 26: Connecting To A Home Wi-Fi Network And The Internet

    SSD drive. The default password is printed on the Quick Install Guide and on the sticker on top of your My Passport Wireless Pro/My Passport Wireless SSD. If you can't locate the sticker or Quick Install Guide, the password is the last 8 characters of the serial number.
  • Page 27 Wi-Fi network and not use another MAC address (sometimes avoiding additional charges in hotels and other connection-limited services). Identifies the unique identifier of the My Passport Wireless MAC Address Pro/My Passport Wireless SSD drive’s interface. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 28: Removing A Wi-Fi Connection

    ▪ If the network you joined has Internet connectivity, you now have Internet access. ▪ If other devices join the My Passport Wireless Pro/My Passport Wireless SSD drive's Wi-Fi network, they will also have Internet access and access to the drive's content.

  • Page 29: Sharing And Modifying The Wi-Fi Connection

    DLNA players. Network Mode DHCP Static Select the method of assigning the IP address of the My Passport Wireless Pro/My Passport Wireless SSD network. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 30: Viewing Or Changing The Drive's Advanced Wi-Fi Settings

    On the My Passport Wireless Pro/My Passport Wireless SSD dashboard, click Wi-Fi 2. In the My Passport Wireless Pro/My Passport Wireless SSD area, click Edit 3. View or make any necessary changes to the three tabs on the Access Point Settings dialog.
  • Page 31 Click the toggle button if you’d like to broadcast the Wi-Fi name for your device. MAC Address Identifies the MAC for your My Passport Wireless Pro/My Passport Wireless SSD device. Security Type Select the type of security to apply to the drive’s Wi-Fi network: ▪...
  • Page 32 Click the toggle button if you’d like to broadcast the Wi-Fi name for your device. MAC Address Identifies the MAC for your My Passport Wireless Pro/My Passport Wireless SSD device. Security Type Select the type of security to apply to the drive’s Wi-Fi network: ▪...

  • Page 33: Advanced Tab

    ▪ My Passport (2.4 GHz) ▪ My Passport (5 GHz) ▪ Both IP Address Identifies the IP address of your My Passport Wireless Pro/My Passport Wireless SSD drive. DHCP Service The service that assigns IP addresses to devices on the My Passport Wireless Pro/My Passport Wireless SSD network.

  • Page 34: Loading Content Using A Usb Connection

    Using a Compatible Wireless Camera Backing up a Computer to the Drive One of the first things you’ll want to do with your My Passport Wireless Pro/My Passport Wireless SSD drive is to load content using USB, wireless, Android/iOS mobile device, or compatible wireless camera connections. Another way to load content is to back up a computer to you drive.

  • Page 35: Devices On The Same Network

    Loading Content on Your Drive Devices on the same network Ensure that your device(s) are connected to your My Passport Wireless Pro/My Passport Wireless SSD drive or to the same wireless network as your My Passport Wireless Pro/My Passport Wireless SSD drive.

  • Page 36: Backing Up A Computer To The Drive

    3. In the Access section, click the FTP toggle button to 4. Use the FTP settings below for your camera or other device using the FTP connection on the My Passport Wireless Pro/My Passport Wireless SSD drive: ▪ : 192.168.60.1 (unless changed from default) FTP Server Address ▪...
  • Page 37 Each page of the WD Backup application includes a link to online help information to quickly guide you through backup, retrieval, and settings tasks. Whenever you are uncertain about what to do, just click the help icon in the upper-right corner of any page. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 38: Using An Sd ™ Card With The Drive

    Because your My Passport Wireless Pro/My Passport Wireless SSD device includes an SD Card port, you can easily transfer data from your SD Card to your My Passport Wireless Pro/My Passport Wireless SSD drive.
  • Page 39 Copy New Passport Wireless Pro/My Passport Wireless SSD device ▪ : copies all files, every time, from your SD card to your My Passport Copy All Wireless Pro/My Passport Wireless SSD device. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 40: Automatically Copying Data From Your Sd Card

    Copy All/Copy New from your SD Card Use the following steps to copy all (copies all files every time) or copy new data (copies only new folders or files) from your SD card to your My Passport Wireless Pro/My Passport Wireless SSD device.

  • Page 41: Viewing Content Imported From A Usb Drive

    ™ Using an SD Card with the Drive must first sync the content onto the My Passport Wireless Pro/My Passport Wireless SSD drive. On your computer, open the File Explorer (PC) window Finder (Mac). 2. Do one of the following: ▪...

  • Page 42: Playing/Streaming Videos, Photos

    Media Using the Drive with Plex Media Server The My Passport Wireless Pro/My Passport Wireless SSD drive can be used with Plex Media Server for streaming media to your computer, TV or various devices in your home. Connect your My Passport Wireless Pro/My Passport Wireless SSD to the Internet.

  • Page 43: Twonky ® Server

    In the TWONKY section, you can view or modify the following settings: Streaming Allows you to enable content streaming to all devices connected to your My Passport Wireless Pro/My Passport Wireless SSD device. ▪ To enable / disable the media streaming, click the toggle button.

  • Page 44: Accessing Your Content Using Media Players

    Allows you to rebuild your content database. Accessing Your Content Using Media Players Once you have copied your files to the My Passport Wireless Pro/My Passport Wireless SSD drive, you can connect the drive to your home network or directly to the media player for network access to your media.

  • Page 45: Using The Battery

    AC power. Changes do not take effect until the drive is rebooted. Charging the Battery Important: It is best to charge the battery before using the My Passport Wireless Pro/My Passport Wireless SSD drive for the first time as My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 46: Viewing Battery Status When Drive Is Off

    ▪ On the Hardware page, the Power State changes to Charging. Viewing Battery Status When Drive is Off ▪ Press the Battery button for one second. The Power and Battery Status LEDs indicate the amount of charge remaining in your battery. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 47: Performing Administrative Functions

    ▪ Click the Admin icon on the navigation bar to display the Admin screen. Changing the Password and Device Name In the My Passport Wireless Pro/My Passport Wireless SSD section of the screen, view or modify the following basic device settings:...

  • Page 48: Changing The Language

    ▪ Click Save Device Name If desired, enter a new name for your My Passport Wireless Pro/My Passport Wireless SSD drive. This is the name you see on the network identifying your drive for connections and for accessing content stored on the drive.

  • Page 49: Locking The Drive

    ▪ To enable FTP Access, click the toggle button to . See “Using a Compatible Wireless Camera.” Locking the Drive Use the following steps to lock your My Passport Wireless Pro/My Passport Wireless SSD drive. Click the icon on the Navigation bar to display the Hardware screen Hardware 2.

  • Page 50: Resetting Your Drive And Password

    Admin page. Manually Resetting the Drive Use the following steps to reset your My Passport Wireless Pro/My Passport Wireless SSD drive. Note: Use the following steps to reset your My Passport Wireless Pro/My Passport Wireless SSD drive.
  • Page 51 You need to reload all of your data after this type of restore. 3. When the restore is complete, the Reconnect to Network screen displays. 4. Follow the on-screen instructions to reconnect your drive. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 52: Updating Firmware

    Navigation bar. Firmware 2. In the Version area, the Current Version field identifies the firmware version currently installed on your device. The Last Update field identifies when the last firmware update occurred. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 53: Updating With Available Firmware

    When the update is complete, your drive reboots. Reconnect the wireless link from your computer directly to the drive. 8. Refresh your browser to view the updated Dashboard. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 54: System Reports

    Customer Support or download it to your computer. Click one of the following: ▪ : Generates a diagnostic report and automatically sends it to Send to Support Customer Support. The report includes your drive’s serial number, Mac number, My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 55: Diagnostics

    If you join the program, your drive periodically sends its serial number to WD along with basic drive information. The benefit is that you help improve future product updates and enable the Western Digital Support team to help you more efficiently. Participating does not affect your drives’ performance.

  • Page 56: Password

    Once the drive has powered up completely and the Wi-Fi LED turns blue, enter the default Wi-Fi password, which is the last 8 characters of the serial number. The serial number of your My Passport Wireless Pro/My Passport Wireless SSD is printed on the product label located on the bottom of the device.

  • Page 57: Battery And Performance

    ▪ The Storage share is not accessible from a client computer. This is most likely because the My Passport Wireless Pro/My Passport Wireless SSD drive was disconnected from the USB port without safe removal. To solve this problem, you can run scandisk from a Windows computer.

  • Page 58: Drive Format

    Please make sure you are using the USB cable that came with the product. If you are trying to use My Passport Wireless Pro/My Passport Wireless SSD and it is formatted NTFS, go to the product page and download the Paragon NTFS for Mac driver (in order to read the drive on a Mac system).

  • Page 59: Technical Specifications

    Technical Specifications Technical Specifications 1TB, 2TB, 3TB, 4TB (My Passport Wireless Pro); Drive Capacity 250GB, 500GB, 1TB, 2TB (My Passport Wireless SSD) Battery Capacity 6400mAh (My Passport Wireless Pro); 6700mAh (My Passport Wireless SSD) Wi-Fi protocol ▪ Compliant with: 11n 1Tx1R: 802.11g/n (20M/40M) and 11ac 1Tx1R: 802.11a/n/ac (20M, 40M, 80M),...
  • Page 60 : 5%-90% Altitude Up to 10,000 MSL Drive format; applies to both HDD (Pro) ▪ FW 1.03.xx: exFAT (factory default) and SSD (SSD) versions ▪ FW 1.04.xx: NTFS (factory default) RoHs compliant My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 61: Dlna Media Server

    3.1 of Android OS; requires Android 4.0 or later) Note: 4K streaming requires native player on mobile device with codec support for 4K video files and is subject to mobile device capabilities, hardware and software components and configurations. My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 62: Safety Compliance

    (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. Avertissement: My Passport Wireless Pro/My Passport Wireless SSD User Manual...
  • Page 63 Radiation Exposure Statement: The product comply with the FCC portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. Further RF exposure reduction can be My Passport Wireless Pro/My Passport Wireless SSD User Manual...

  • Page 64: Ices-003/Nmb-003 Statement

    產國別參照產品本體標示 產品功能參考使用手冊或外包 使用方法參考使用手冊 進口商/ 委製商台灣威騰電子股份有限公司 進口商/委製商地址臺北市松山區敦化北路 205 號 14 樓（1402 室） 進口商/委製商電話 02-27174775 (a) 不得拆解、開啟或撕裂二次單電池或電池組。 (b) 不得使單電池或電池組曝露於熱或火源。避免存放在陽光直射處。 (c) 不得將單電池或電池組短路。勿將單電池或電池组存放於箱中或抽屜中，以避免可 能在其内部發生相互短路或由導電性材料所造成之短路。 (d) 未使用前，勿將單電池或電池組從原包裝中取出。 (e) 不得使單電池或電池組接受機械性衝擊。 (f) 當單電池發生洩漏時，不得使液態電解質接觸皮膚或眼睛。若不慎接觸時，以大量 清水沖洗患部並尋求醫療協助。 (g) 不得使用任何非指定搭配設備使用之充電器 (h) 為確保正確使用，務必留意單電池、電池組及設備所標示之正（+）、負（一）極 性。 My Passport Wireless Pro/My Passport Wireless SSD User Manual...
  • Page 65 Regulatory Information (i) 不得使用任何非設計搭配設備使用之單電池或電池組。 (j) 不得將設備中之單電池，以不同廠牌、電容量、大小或型式者混搭使用。 (k) 孩童使用電池時宜有成人從旁監督。 (l) 若不俱吞食單電池或電池組時，應立尋求醫療協助。 (m) 務必選購由設備製造商建議使用之電池組。 (n) 使單電池及電池組保持潔淨與乾燥。 (o) 當單電池或電池組之端子不潔時，以清潔之乾布擦拭。 (p) 二次單電池及電池組需於使用前充電。務必使用正確之充電器並依電池製造商所提 供之說明書或設備之使用手冊，以正確之程序進行充電。 (q) 當不使用畤，勿使電池組長時間處於充電狀態。 (r) 經長時間存放後，可能需對單電池或電池組進行數次充、放電，以逹其最大效能。 (s) 妥善保存單電池及電池組隨附之原始資料，以備日後參考。 (t) 僅使用適用於預期用途之單電池或電池組。 (u) 若有可能，在設備不使用時將電池取出。 My Passport Wireless Pro/My Passport Wireless SSD User Manual...
  • Page 66 WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo and My Passport are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries.

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