Shopping at IKEA
There are a few ways to shop at IKEA. Some of them let you shop from the comfort of your own home – although we’ll always have a hot dog ready for those that don't choose IKEA online shopping.
Discover how to shop at IKEA and how IKEA can come to you, whether you’re looking to buy online, find customer support or plan your dream home.
IKEA stores, plan & order points and pick-up points | IKEA.com | IKEA apps | Customer support centre | IKEA for Business
IKEA stores, Plan & order points and Pick-up points
From the colour of your kitchen cabinets to the height of your houseplant, with IKEA, you’re in complete control. At our stores and Plan and order points, you can touch and try out our products, get professional help from one of our IKEA co-workers and get inspired.
At our larger stores, you can buy products to take home the same day or collect products ordered online. They have everything you need for a family day out, from meatballs to a playroom for little ones. We have introduced new ways to shop, such as self-service points where you can explore, find products and place orders, or to save time you can register your returns at home before you visit or pre-scan products with your phone for faster checkout.
At selected stores, you can bring back your unwanted furniture and sell it through our circular hub with our Buy back and resell service.
In smaller city-stores, you can touch and try products from our range, order for delivery or collection, collect products ordered online from Pick-up points and buy selected products to take home the same day.
IKEA.com
Let us come to you with online shopping at IKEA.com. Browse and get inspired, order for delivery or collection, manage your IKEA Family membership and lots more, all from the comfort of your home. You can even use IKEA.com for in-store shopping – try creating a shopping list and checking stock availability before visiting an IKEA store.
IKEA app
From planning to buying, our mobile app can inspire you and make shopping simpler wherever you are. With the IKEA app, you can purchase items directly on the app or use it in store to scan products as you go and to make paying easier and faster. Browse products, create shopping lists or log in to your IKEA Family account.
Helping you shop wherever you are
Our customer support team can do more than explain where the final screw goes. From designing your dream home or business to buying furniture for it, our IKEA co-workers can help you. We have a range of planning and design services you can access from the comfort of your own home, and a team who can help you when you’re ready to get started.
Discover our range of in-store, at-home and remote design and planning services – and find one that works for you.
Need something else? Our customer support can help you, from planning to buying.
IKEA for Business
For a better everyday work-life, IKEA for Business has a range of personalised services and design tools.