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Reviews of Haydarpasha Palace

5 out of 5
Haydarpasha Palace
Turkler Mevkii Konakli, Alanya, Antalya

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 334 reviews" "
Rating 8 - Good. 88 out of 334 reviews" "
Rating 6 - Okay. 27 out of 334 reviews" "
Rating 4 - Poor. 16 out of 334 reviews" "
Rating 2 - Terrible. 17 out of 334 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Filiz

Stayed 2 nights in Oct 2023

8/10 Good

Yulia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place, clean and very beautiful, with a lot of attractions for kids and adults, but too noisy till very late at night and for my taste - hard to sleep. maybe the place fits more for young adults and less for families with kids
Stayed 3 nights in Oct 2023

8/10 Good

Sarah

Stayed 6 nights in Sep 2023

10/10 Excellent

Salah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Samatin

Stayed 4 nights in Jul 2023

6/10 Okay

russell

Stayed 1 night in May 2023

6/10 Okay

Line

Stayed 8 nights in Jun 2023

4/10 Poor

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Serkan

Stayed 1 night in Apr 2023

8/10 Good

Katriina

Stayed 4 nights in Apr 2023

10/10 Excellent

Shilane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Rooms made up and cleaned daily. Friendly staff. Had a wonderful time
Stayed 7 nights in Oct 2022

6/10 Okay

mahmoodreza

Stayed 3 nights in Oct 2022

10/10 Excellent

Faisal

Stayed 2 nights in Sep 2022

10/10 Excellent

Okan

Stayed 4 nights in Sep 2022

10/10 Excellent

Oybek

Stayed 3 nights in Sep 2022

8/10 Good

AMER

Stayed 2 nights in Sep 2022

8/10 Good

Diako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Place
We have been coming to the hotel 3 times. Employees are good and Mr. Onur at the reception is perfect & helpful. The activities and facilities are good. Nice night parties. Food is very good. Alcoholic drinks are normal, only whisky is good. It is a very important issue for us SPA Center can only be used free of charge until 15:00. House keeping it was good too(Mrs Ayse).
Stayed 1 night in Sep 2022

8/10 Good

AVIV

Stayed 3 nights in Sep 2022

2/10 Terrible

mesut

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

10/10 Excellent

Ismael

Stayed 3 nights in Sep 2022

10/10 Excellent

Mohamed

Stayed 7 nights in Sep 2022

8/10 Good

Igor

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great service
+ The hotel is beatiful outside and inside. + Rooms are fresh and equipped. + Personnel is super friendly and helpful, in this regards it was the best hotel I ever been to! + A lot of food and it is very good and there is some place to eat available almost 24 hrs. - It's a bit too crowded, especially around pools, at kids club pool you literally need to jump over the sun beds and crouch under the umbrellas. At the same time, some areas appear empty. - There is the only way to the pools and beach, it starts underground and goes through the market. Not a big problem, but I wished there was some alternative path (except through the restaraunt). - People leaving glasses and garbage everywhere around the pool, I myself have stumbled on somebody's glass several times, my kids were also easy to find a glass of beer to play with on the border of the pool. - Not enough swimming rings on the slides.
Stayed 6 nights in Sep 2022

8/10 Good

Elyar

Traveled with family
Liked: Staff & service
I didn’t get the full Ocean View rooms that I had paid for, But they were in front of each other so I took them. However it could be the 2 next to each other then they were more convenience and full ocean views. What I’m going to do when they told me the whole hotel is booked? Rooms/beds: No sheets under the blankets, I called nobody is answering the call, I went down and they told me: if you ask we will give it to you! Then a nice thin down comforter plus sheet appeared. One of the single beds had a yellow stained blanket. you know what that means? Never mentioned this because at this point I accepted the fact that this is their routine. I had a queen bed so I didn’t want to be in a bad mood arguing/complaining. Bathrooms: Bathroom leaked after first use, they came and fixed it. I didn’t bother to complain about the bidet directing to the side of my buttchicks, I thought I shouldn’t complain about everything. Food: We got there late, the real meal buffet food court closes at 9:00, we were also amazed to hear that 0 food in room service because it causes bugs. By the way there is only 1 restaurant, I called and they assured me there are 5 restaurants, all of them free all inclusive, that’s incorrect. Italian, Turkish, Seafood and I think Chinese, Ala Carte ones are 10€ a person. For 6 it’s 60€ haha, no thank you. Breakfast was amazing. The other 2 buffets after 9 are sweats mostly. You can’t ask for water/drink to the room neither. Whatever they bring daily! …
Stayed 3 nights in Sep 2022

10/10 Excellent

WAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Jul 2022

6/10 Okay

Ferhat

Stayed 4 nights in Jul 2022

10/10 Excellent

Samatin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God værdi for pengene
Fantastisk hotel og omgivelser! Kommer 100% tilbage selvom det var lidt dyrt.
Stayed 1 night in Jul 2022

8/10 Good

Andreas

Stayed 3 nights in Jul 2022

10/10 Excellent

Eli

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful!, But The stuff is more beautiful! Very good service and a lot of food options. 2 negative things: 1.the distance from the airport (antalya) 2.the behaviour of the guest at the pool that saves bad by putting a towel and leave it and go. Total score: 9/10!
Stayed 7 nights in Jul 2022

8/10 Good

Engin

Stayed 6 nights in Jul 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

8/10 Good

Busra

Stayed 3 nights in Jul 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

8/10 Good

Margarita

Stayed 3 nights in Jul 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

10/10 Excellent

Sami

Stayed 5 nights in Jul 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

10/10 Excellent

Aziza

Stayed 5 nights in Jul 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

4/10 Poor

Mamadou

Stayed 7 nights in Jun 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

10/10 Excellent

SLEIMAN

Stayed 7 nights in Jun 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

8/10 Good

Susanne

Stayed 4 nights in Jun 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

8/10 Good

Danielle

Traveled with family
A lovely stay
We had a lovely stay at this hotel. The staff are amazing and go above and beyond all the time. The food during the day was lovely, plenty to chose from and lots of it. The pool, communal and eating areas were spotless and well maintained. The entertainment was good, the day staff worked so hard, and there was always something to keep the adults and children occupied. For me, it was the slight attention to detail that let it down slightly, we’ve previously stayed in Antalya in a couple of 5* hotels and things like branded drinks, bottled beer, ice cream available all day, good quality Al a Carte restaurants really make a difference. These little things were missing, to make it 5* for us. It’s certainly a very good 4* and we would stay again.
Stayed 7 nights in May 2022
Response from Sales and Marketing Department on Jul 21, 2022
Hello dear guest! Thank you for your feedback! Kind regards,

10/10 Excellent

Shawin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Easy check in & out. Very clean. Variety food options. Friendly staff. Amazing pool & view. Great beach. Simply perfect 👍
Stayed 1 night in May 2022

10/10 Excellent

Darius, Richmond

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel . Nice buffet with lots of variety of food and desserts. All inclusive. .. they all try to please you during your stay. Nice room setup— this hotel has water play area for kids and small beach —. Beach needs make over. —. Not so clean to enjoy — lots of derbies and small wood space in beac area and in water side …. Wished managers or owners at least visit beach area to see the condition of the beach—- if beach area looked after , this hotel can be a place to stay longer and enjoy this resort. Hotel is beautiful— food is great— serving team are great — special thanks to reception team , specifically to Adam for making over stay pleasant.
Stayed 2 nights in Apr 2022

10/10 Excellent

Abdullah A

Stayed 1 night in Apr 2022

8/10 Good

Fahimeh

Stayed 6 nights in Apr 2022

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Abdel Karim

Stayed 4 nights in Apr 2022

8/10 Good

Mahmood

Liked: Staff & service, amenities
Stayed 2 nights in Mar 2022

10/10 Excellent

ELENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель ультра все включено
Отель по внешнему дизайну выглядит, как сказочный замок. В октябре бассейны холодные. Море теплее бассейнов. Взрослый аквапарк совсем не страшный,6 горок. На пляже утром всем не хватает шезлонгов. Есть бассейн 18+ на крыше снек бара. Алкоголь имопортный в баре, делают коктейли. Еда есть 24 часа или в главном ресторане или в барах. Детям было не скучно. В ресторане не все еда понравилась. Выбор большой, обязательно найдете на свой вкус.
Stayed 1 night in Oct 2021
Response from Haydarpasha Palace Sales and Marketing on Oct 6, 2021
Thank you dear guest!

2/10 Terrible

Mehmet ali

Stayed 3 nights in Sep 2021
Response from Haydarpasha Palace Sales and Marketing on Nov 16, 2021
Thank you for your feedback dear guest!

10/10 Excellent

Wael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel i visited so far good staff and very friendly
Stayed 2 nights in Sep 2021
Response from Haydarpasha Palace Sales and Marketing on Sep 10, 2021
Thank you dear guest!

8/10 Good

Walid

Stayed 2 nights in Aug 2021

2/10 Terrible

meric

Stayed 3 nights in Sep 2021
Response from Haydarpasha Palace Sales and Marketing on Sep 17, 2021
Dear guest, First of all we would like to thank you for choosing Haydarpasha Palace for your holiday. At the same time we were really upset to learn that you experienced negative emotions and feel very sorry for these. We very much hope to welcome you back to the hotel and have the opportunity to restore your faith in Haydarpasha Palace. Kind Regards from Alanya, Haydarpasha Palace Management

10/10 Excellent

Salar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALLLLLLLLLLLLL Inclusive
Stayed 2 nights in Aug 2021
Response from Haydarpasha Palace Sales and Marketing on Sep 6, 2021
Thank you dear guest!