The image on your print may vary slightly by size. In order to best accommodate various sizes, I have personally edited each print to show as much of the image as possible.

Things happen! AKOA understands if you place an order you need to cancel. All orders are processed immediately to speed products to buyers as soon as possible, making cancellation difficult in most cases, and Etsy's system does not allow for a timeframe for allowing cancellations. If you placed an order you need to cancel, please let AKOA know as soon as possible. If cancellation is possible, AKOA will be happy to process that for you. If the order has already been filled, then a refund can be issued. If you receive your order and are unsatisfied, there is damage or you have another issue, please contact me within 14 days regarding a refund/return/exchange of the item.

Prints shipping to the US or Canada are drop-shipped from a third party printing company located outside Buffalo, NY.

Signed or limited edition prints may be available in the shop from time to time. Otherwise, all prints are drop shipped from a third party printer and do not allow for customization. If you would like to special order a signed print, or other customization, please contact me directly.

Print orders shipping within the US and Canada are processed by a third party out of NY and ship within 1-4 business days.

US Prints are shipped via USPS First Class Mail, with an estimated (but not guaranteed) 2-8 business days delivery time. This method is free for every AKOA purchase. However buyers can choose to upgrade to USPS Priority Mail or FedEx Ground in checkout.

Original Art ships within 1-5 business days via (UPS Ground, USPS Ground or Fedex) UNLESS it is a custom order (such as an art commission or signed print.)

All original art ships from the AKOA studio in Colorado. Orders (excluding personalized and custom work) ships within 1-5 business days.

Orders are carefully packaged to ensure shipment without damage. However, accidents during shipping do happen. If your order arrives in any way damaged, please contact me immediately regarding a replacement, repair or refund.

UPDATE APRIL 2021 | Prints can now be shipped to buyers in Canada! Prints will be shipped to Canada using the most cost effective shipping method for the particular package. Most packages will be shipped via USPS International. However, some may be shipped via FedEx Ground. In all cases, a tracking number will be provided.

NOTE: Recipient is responsible for paying any importation duties or fees.

Not necessarily. AKOA uses different printing companies for various items and each has its own processing time. If you have ordered both a pillow and a print, for example, they will each be processed separately and may therefore ship separately. If your items ship at different times, you will be provided a tracking number for each shipment.

** Shipment to the UK is temporarily unavailable - Dec, 2021 **
Please allow for 5-7 days after you place your order for your order to ship. Once your order ships, please allow 10-12 business days for delivery. This is to fully comply with the VAT regulations for UK imports. You will still be able to track your order via Etsy. If you have any questions or concerns, please contact me.