• Pet friendly
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Located in Tulum, a 2-minute walk from Chemuyil Beach, Conrad Tulum Riviera Maya has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a shared lounge, the property also has a terrace, as well as a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the resort you'll find a restaurant serving American, Caribbean and Greek cuisine. Vegetarian, vegan and gluten-free options can also be requested. Conrad Tulum Riviera Maya has a playground. The area is popular for cycling, and car rental is available at this 5-star resort. Xcacel Beach is 1.1 miles from the accommodation, while Tulum Archeological Site is 14 miles from the property. The nearest airport is Cozumel International Airport, 35 miles from Conrad Tulum Riviera Maya.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Conrad Hotels & Resorts
Hotel chain/brand
Conrad Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.8)

Free Private Parking Available On Site

Activities:

Fitness center

Game room

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 king bed
1 full bed
and
1 king bed
1 full bed
and
1 king bed
1 full bed
and
1 king bed
1 full bed
and
1 king bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.7
Value for money
8.5
Location
8.8
Free WiFi
10
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Valerie
    United States of America United States of America
    The Hotel is spectacular; the holiday decor was superb. The food was tasty and always fresh. The prices were a bit on the higher end but the quality matches it. The staff was always welcoming and kind and willing to go the extra mile. The...
  • Zondra
    United States of America United States of America
    The breakfast was excellent. The staff was very attentive and helpful. They catered to every guest's needs . They went above and beyond our expectations.
  • Camille
    United States of America United States of America
    We loved everything about Conrad Tulum. It is an elegant resort with incredibly friendly and attentive service. The meals were wonderful - we especially loved the big breakfasts at The Arborlea. It was such a relaxing week for my husband and I....

Area info

Restaurants
12 Restaurants On Site

  • Maratea
    • Cuisine
      Greek
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Autor
    • Cuisine
      Mexican • Local
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Kengai
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Ukai
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Arbolea
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chiringuito Carbon
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Cafetal
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Chiringuito Crudo
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian
  • Chaak-Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambience
      Modern
  • Ultramar Restaurante
    • Cuisine
      Mexican
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian
  • Ultramar Bar
    • Open for
      Cocktail hour
    • Ambience
      Family-friendly • Modern
  • Chiringuito Leña
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Resort facilities at Conrad Tulum Riviera Maya
Great facilities! Review score, 9.5

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Airport shuttle
  • 12 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Free toiletries
  • Hairdryer
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Beach
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
    Additional charge
  • Entertainment staff
  • Snorkeling
    Additional charge
  • Diving
    Additional charge
  • Cycling
  • Pool table
    Additional charge
  • Playground
  • Game room
Media & Technology
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
  • Laundry
Business Facilities
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Laptop safe
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
    Additional charge
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Conrad Tulum Riviera Maya takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash Conrad Tulum Riviera Maya accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Tulum Riviera Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Conrad Tulum Riviera Maya

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Conrad Tulum Riviera Maya on this page.

  • Room options at Conrad Tulum Riviera Maya include:

    • Double
    • Suite
    • Quad

  • The prices at Conrad Tulum Riviera Maya may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Conrad Tulum Riviera Maya is from 3:00 PM, and check-out is until 12:00 PM.

  • Conrad Tulum Riviera Maya has 12 restaurants:

    • Ultramar Restaurante
    • Chiringuito Crudo
    • Chaak-Bar
    • Ukai
    • Maratea
    • Autor
    • Ultramar Bar
    • Cafetal
    • Chiringuito Carbon
    • Chiringuito Leña
    • Kengai
    • Arbolea

  • Conrad Tulum Riviera Maya offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Playground
    • Pool table
    • Game room
    • Snorkeling
    • Diving
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Bicycle rental
    • Beach
    • Beauty services
    • Water sports facilities on site
    • Facial treatments
    • Bike tours
    • Makeup services
    • Swimming pool
    • Hair treatments
    • Tour or class about local culture
    • Manicure
    • Live music/Performance
    • Pedicure
    • Haircut
    • Hairstyling
    • Body treatments
    • Body wrap
    • Spa facilities
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Conrad Tulum Riviera Maya is 13 miles from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.