DOLMEN RESORT HOTEL

Individual travel - at the request of the passenger

Travel dates and number of nights are only shown as a calculative example.

Travelers contact the employees of the agency regarding the selection of dates, number of nights, hotels and transfers, on the basis of which an offer is prepared for them. We listen to your complaints, and all the destinations of the world are available to you, it's up to you to imagine, and our team is here to make it happen for you.

Departures from 02.112023-31.05. 2024. Example of a travel program 6 of the day - 5overnight stays (The calculated calculated price of the return ticket with all taxes is 250 € )

IMPORTANT NOTES:

• The trip is designed for individual travelers without a guide. Confirmation of the accommodation reservation is awaited for a maximum of 48 hours from the moment of reservation, i.e. payments.

• It is necessary to pay 100% of the price of the air ticket and other services when making a reservation. 

• It is possible to correct dates, times of departure and number of days with price correction (price depends on hotel/air transportation availability).

• The final price depends on the current hotel/air transportation availability and is subject to change according to the prices valid at the time of booking. We ask passengers to carefully read the General Conditions of Travel, which are an integral part of this program.

• The travel organizer reserves the right to correct the agreed price before the start of the trip due to a change in the exchange rate or a change in the carrier's tariffs in cases provided for by law.

• The indicated price is based on the current price of accommodation, transportation on regular lines and transfers. The price of the ticket depends on the available class on the flight on a specific date.

UNIQUE PRICE OF INDIVIDUAL TRAVEL INCLUDES:

• Air transportation on regular lines on the Belgrade-Malta-Belgrade route

• Airport-hotel-airport transfer

• 5 nights based on the selected service in the hotel, according to the paid arrangement

• Travel organization costs

THE UNIQUE PRICE OF THE INDIVIDUAL TRAVEL DOES NOT INCLUDE:

• Children up to 2 years old pay 50€, they do not have a seat on the plane or their own bed in the hotel.

• Travel health insurance.

• Individual expenses.

• Representative at the destination

• Other services not mentioned.

REMARK: All taxes, including the YQ fuel surcharge, are subject to change and are paid at the agency's branches or to an account in the dinar equivalent at the mid-rate of the NBS before departure. The amount of the YQ tax, which represents fuel compensation, is determined according to the price of fuel at the time of publishing the travel program and concluding the contract with the airlines. If there is a change in the price of fuel by the time of departure due to fluctuations in the market, the amount of the YQ tax will be subsequently calculated according to the price of fuel valid at the time of departure, based on the official notification of the airline. Passengers will be informed in writing about the change in the price of air transportation and will be obliged to pay the difference to the travel organizer, which was communicated to the passengers in the travel program as an integral part of the travel contract and which the passengers accepted by signing the travel contract. Fees apply to adults and children over 2 years old.

TERMS OF PAYMENT:

• All prices are expressed in euros. Payment is made exclusively in dinar equivalents at the official middle exchange rate of the NBS on the day of payment. 

• For reservations, an advance payment of at least 100% for air tickets and accommodation is required upon registration.

• These provisions are stipulated in the General Conditions of Travel 1 A Travel doo Due to changes in the monetary market, the agency 1 A Travel doo reserves the right to correct prices for the unpaid part of the arrangement.

METHOD OF PAYMENT:

• ADVANCE in cash, payment cards or via account, 100% upon booking.

• PAYMENT CARDS (Visa, Dina, Master, Maestro, American Express). 

• PAYMENT IN INSTALLMENTS without interest with Bank Intesa credit cards (up to 6 installments). When making a reservation, an advance of 50% of the total amount is paid in cash, and the rest in installments.

OTHER NOTES:

• The travel organizer cannot influence the seating arrangement assigned to passengers by the airline and accordingly special requests for specific seats are not possible.

• The price of the arrangement includes the YQ fee, which represents fuel compensation, in the amount defined by the contract with the airline company. The amount of YQ fees is subject to change and depends on the change in fuel prices in the market. In the event of an increase in fees, the passenger is obliged to make the additional payment before starting the trip. 

• Discounts for children are valid when accompanied by a minimum of two adults, unless otherwise indicated in the price list.

• The package prices are for the market of the Republic of Serbia (passengers with citizenship of the Republic of Serbia) and the immediate region, for travelers from other regions and the EU hoteliers can apply other prices depending on the market from which the passengers come.

• Additional beds in rooms that can accommodate more than two people can be armchairs or sofas with smaller dimensions than a standard bed. 

• The designation of the hotel category in the program is officially determined and valid on the day of the conclusion of the contract between the organizer and the foreign partner. Possible subsequent changes that are not known to the organizer cannot be relevant. The number of stars in our hotel offer is based on the official national categorization.

• Rooms in the hotel are assigned by the reception upon arrival. Agency 1 A Travel will forward your requests and wishes, but is not able to guarantee the same (floor space, view, bed type, exact location within the hotel complex, etc., distance from the beach, restaurants, etc., if the offer is not correct and specifically highlighted type and type of room). Pictures of the rooms in the catalog and on the website are provided for information. Most hotels have several types of rooms, so hotel accommodation does not have to be in the room pictured. Accommodation is in standard (double) rooms, unless otherwise stated.

• All rooms in all hotels in Malta offered by 1 A Travel are air-conditioned. However, the air conditioning system is different and depends on the hotel policy and the season. In some hotels, the rooms are not air-conditioned 24 hours a day. Hoteliers reserve the right to limit air conditioning to a certain number of hours a day, depending on weather conditions.

• A certain number of hotels offer rooms with a sea view at a special price or with an appropriate surcharge. Only in those hotels can 1 A Travel guarantee accommodation in a room with a sea view. In other hotels, such rooms are available upon request and cannot be guaranteed. Rooms that are stated to have a sea view, in most cases have a side view of the sea, not a direct view. Rooms with a double bed are available in most hotels and their availability cannot be guaranteed. A certain number of hotels have part of the rooms in the main building, the other part in the club or annex. If the price list emphasizes the location of the room, then it is guaranteed, if it is not, then it cannot be guaranteed and the "Run of house" rule applies, that is, the reception determines the location of the room according to availability at the time of the guests' arrival.

• Entry into the hotel rooms is planned after 14 pm on the first day, and leaving the rooms on the last day no later than 12 pm. Any use of rooms and services in the hotel after the defined time requires additional payments that are made directly at the hotel reception.

• In all hotels, the service is based on the principle of self-service - a choice of several dishes according to the hotel's rules, unless otherwise specified and agreed upon. The hotel's rule is that due to the insufficient number of passengers, a menu is served in some periods, instead of self-service, which does not affect the quality of the service provided. 

• The content of the All Inclusive service is different from hotel to hotel, and guests start using the service from the moment they check in to the hotel, and end with the All Inclusive service when they check out from the hotel, so there is no specific service with which they start and end their stay, because they are included in All Inclusive hotel concept. 

• Dress code is mandatory during meals in all hotels (prohibition of entry in bathing suits and shorts, formal dress code).

• The travel organizer reserves the right to make changes in the travel program (order of individual contents in the program) depending on the objective circumstances. 

• The duration of the transfer from Malta airport to the hotel also depends on the number of passengers who have a transfer to different hotels in the same region. 

• Every passenger is obliged to have a valid travel document and is obliged to submit their passport number when registering for a trip at the point of sale. Travelers who are not citizens of Serbia are obliged to familiarize themselves with the visa regime of the country they are traveling to. The Agency does not value the validity of the travel document, is not responsible for its validity and is not responsible in case the border authorities prevent the passenger from crossing. In the case of not obtaining a visa, the traveler is considered to have abandoned the trip, and the costs of the cancellation are charged according to the General Travel Conditions.

• Flight times are subject to change depending on traffic conditions (availability of aircraft at the airline, congestion at the Belgrade and destination airports), which can be difficult in the summer season. The flight time is confirmed two days before the trip and the passengers are then informed about it. The flight time for the return flight is communicated to the passengers by the representative personally, through a notice board or a written message, usually one day before the return. We ask passengers to check all times at the agency or with an agency representative. The price of the trip is calculated according to the number of overnight stays. The moment of departure from Belgrade counts as the beginning of the arrangement, and the departure from Malta as the end of the arrangement. The agency is obliged to perform these take-offs on the days specified in the program. The number of days specified in the program includes the first (day of departure) and the last day (day of return). All departure and return dates are listed in the price list tables. It is not possible to reserve a specific seat on the plane in advance.

• Travel documentation is available at the agency upon payment of the complete arrangement. Upon arrival at the airport, check-in, baggage drop-off and passport control are required. In the summer season, due to the crowd at the airport, this takes more time, so we ask passengers to arrive at the airport on time, i.e. 2 hours before the flight.

• Passengers can carry up to 20 kg of checked-in baggage and one bag as hand luggage. Scissors, manicure sets and other sharp metal objects, as well as any kind of liquid, are not allowed in hand luggage, which is prescribed by the rules of order and business of all airlines. The tour operator assumes no responsibility for lost, damaged or stolen luggage. Passengers exercise all their rights in relation to lost or damaged luggage by contacting the carrier or accommodation service provider directly, according to international or domestic regulations and applicable regulations.

• Airline personnel have the right, at their own discretion, not to allow a pregnant woman to board, unless she has a doctor's certificate certifying that she is fit to fly. Those certificates have a validity period, so you should pay attention to that both when you leave for the trip and when you return.

• The organizer is not responsible for the implementation of optional local excursions organized by foreign partners 

• 1 A Travel representatives and transfer buses await passengers at Malta Airport and have agency markings for easy identification. The regulations do not allow the representatives to gather a group in the airport building, so passengers are waiting immediately after leaving the building or in the parking lot. Due to the large number of hotels and passengers, it is sometimes not possible for a representative to escort all passengers to the reception. The representative visits all hotels within 48 hours of arrival. The representative will leave his phone number on the bulletin board, through an info letter, or in another way and inform travelers about the times of info-meetings and excursions. In case of any problem, passengers are asked to inform the representative about it at the first info-meeting or by phone on the first days of their stay, so that it can be dealt with. Complaints due to problems that the agency learns about on the last day of the stay or upon the passenger's return will not be considered.

• The arrangement is based on a minimum of 20 passengers per departure. In case of an insufficient number of sold seats on the regular route of Wizz Air, some emergency situations, the airline and the agency reserve the right to cancel the trip, of which they are obliged to inform the passenger at least 5 days before departure.

• Prices may be adjusted according to the General Conditions of Travel, and in case of changes in the monetary market or changes in carrier tariffs.

• 1 A Travel doo is not responsible for any other verbal information about the travel program.

• Agency 1 A Travel doo reserves the right to change the order of program content due to extraordinary circumstances beyond its control.

• Descriptions and photos of accommodation facilities can be found on the website www.1atravel.rs

WE ASK TRAVELERS TO CAREFULLY READ THE GENERAL TRAVEL TERMS OF AGENCY 1 A TRAVEL DOO COMPLIED WITH THE YUTA STANDARD WHICH IS AN INTEGRAL PART OF THIS PROGRAM.

TRAVEL PROGRAM NO. 4 VALID FROM 02.11.2023

THE PRICE LIST WHICH IS OBTAINED BY SEARCHING ON THE TRAVEL ORGANIZER'S WEBSITE AFTER ENTERING ALL THE REQUIRED PARAMETERS IS AN INTEGRAL PART OF THE TRAVEL PROGRAM, AND THE TRAVEL DATES AND THE NUMBER OF NIGHTS ARE ONLY SHOWN AS A CALCULATIVE EXAMPLE.

The travel program is valid with the General travel conditions of the organizer 1 A TRAVEL doo

License no. OTP 102/2021 category A