Blackboard Ultra – Student enrolment

Staff Guide: how to view and manage student enrolment.

Who is enroled on your course?

1. Select the Class Register from the course Details and Actions menu.
2. Filter the register to see students.
3. Select the three dots next to any course member’s name to view and edit member information.

Student enrolment via Banner

It should not be necessary to manually add a student to ANY Blackboard course as students need to be auto-enrolled via the Banner student information system.

Students must be enrolled onto Blackboard via Banner to ensure:

• Blackboard enrolments reflect any changes to Banner status.
• Students are correctly included in other connected systems such as the Timetable and MyEngagement.
• Student activity and assessments are archived.
• Marks can be easily transferred from Blackboard to Banner.

If a student, or group of students, needs to be added to Blackboard manually this is an indication that there is an issue with their Banner enrolment or with the Blackboard course setup.

How to make changes to student enrolments

Courses connected to Banner modules

• Students need to be added or removed from modules in Banner. Contact the relevant student office if you have any queries about student, or auditing student, enrolments. Any changes in Banner will be updated in Blackboard the following morning.
• If you want to teach more than one module in a single Blackboard course then you can follow this guide to merge Blackboard enrolments. By merging enrolments students from other Blackboard courses will be added to a main “parent” course and enrolments continue to stay in sync with Banner.
• If a student is dropped from a Banner module, all of the student course activity and assessment data will re-appear if the student enrols back on the module via Banner. If you need to manually re-enrol a dropped student, please raise a ServiceLine ticket.

Programme Information courses

Programme Leads can set up Programme courses to hold programme-level content and communication. Students are auto-enrolled via their programme code and this can be set up and managed via our Course Builder tool. See this guide for more information on Programme Courses.

Custom (arbitrary) courses.

If you are adding students to an arbitrary (custom) course, then see this guide to the different types of Blackboard courses for information on course setup and enrolment options.

Troubleshooting and FAQs

Can I batch-upload course members from a spreadsheet?

This is not possible in an Ultra course. You should not need to manually enrol students so please contact ServiceLine for advice on the best course and enrolment set-up.

The “user is already enrolled” or a user disappears from the course users list.

The user does not appear in the course users list, but when you try to enrol them you see a message to say they’re already enrolled.

This error occurs because the user has been dropped from the module in Banner and this will lead to a disabled Blackboard enrolment on this course.

• For a current year course, ask your student office to correct the Banner enrolment. The student will reappear on the Blackboard course the following morning.
• For a previous year’s course or where the students cannot be added via Banner then contact SeviceLine and request the Blackboard enrolment is re-enabled.

The student’s course activity and submissions will re-appear when the enrolment is re-activated.