Mercure Krakow Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.8/5 2,397 reviews

Mercure Krakow Stare Miasto - Image 1
Mercure Krakow Stare Miasto - Image 2
Mercure Krakow Stare Miasto - Image 3
Mercure Krakow Stare Miasto - Image 4
Pawia 18 B, 31154 Krakow, Poland

Description

Hotel extras

  • Located in the heart of Kraków

  • Free high-speed internet

  • Underground parking

  • Fitness Center

  • Bike rental

Our accommodation(s)

Hotel location

Mercure Krakow Stare Miasto

Pawia 18 B
31154 Krakow
Poland

GPS:50.066754, 19.944759

Telephone
Fax +48 12 225 11 35

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

The hotel's restaurant Winestone offers delicious international dishes served on famous Les Planches stone pads. Relax and enjoy your stay over a glass of exquisite wine from our carefully selected collection.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,397 reviews

TripAdvisor Rating  4.5/5  1,820 reviews

Certificate of excellence 2024

The only place to stay in Krakow!

Customer review rating 5.0/5

Lenny S. Business - Confirmed reviews ALL

Another excellent stay at the krakow Mercure stare Miasto. The food and service were excellent. I was lucky to be upgraded to a room with a balcony! This hotel is 1st class!

Dear Lenny, Thank you for your glowing review of Mercure Stare Miasto Krakow. We're thrilled to hear that you had another excellent stay with us and that you enjoyed the food and service. It's wonderful to know that you were pleased with the room upgrade to one with a balcony, allowing you to enjoy some extra comfort during your stay. Providing top-notch service and ensuring our guests have a memorable experience is always our priority. We appreciate your continued patronage and look forward to welcoming you back for another 1st class experience on your next visit to Krakow! Best Regards, Anastasiia Snizhko - Guest Experience Specialist

Excellent location, with a top notch team

Customer review rating 5.0/5

Anthony Business - Confirmed reviews ALL

Professional team, and at the same time super friendly. the team take guest service very seriously.

Dear Anthony, Thank you for taking the time to provide feedback about your recent stay. Your comments are greatly appreciated. We are delighted to hear that you found our hotel's location excellent and that you were impressed by the professionalism and friendliness of our team. Providing top-notch service is a cornerstone of our commitment to guest satisfaction, and we are pleased to know that we succeeded in delivering a positive experience for you. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to the area. Warm regards, Anastasiia Snizhko - Guest Experience Specialist

Very Good

Customer review rating 5.0/5

Paul Friends - Confirmed reviews ALL

Excellent location, facilities and comfortable rooms. Staff are excellent and extremely helpful.

Dear Paul, Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our excellent location, facilities, and comfortable rooms. It's also great to know that you found our staff to be excellent and extremely helpful. We appreciate your kind words about our front desk team. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warm regards, Anastasiia Snizhko - Guest Experience Specialist

Modern, clean and comfortable.

TripAdvisor rating 5.0/5

Geo G TripAdvisor review

Excellent location close to sights, restaurants, cafes and transportation. Rooms were clean and comfortable. Modern design. Staff was helpful and friendly. Very nice breakfast selection.

Well located

Customer review rating 4.5/5

Cristiana Business - Confirmed reviews ALL

Well located hotel, with beautiful rooms and good service

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Other web-users rate our hotel

  • 1,506 reviews 9.8/10 Location
  • 1,301 reviews 9/10 Room
  • 1,706 reviews 9.7/10 Service
  • 24 reviews 9.2/10 WiFi
  • 869 reviews 9.4/10 Breakfast
  • 595 reviews 9.3/10 Food
  • 589 reviews 9.4/10 Cleanliness
  • 552 reviews 8.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.