Manny Soetaert
The app randomly disconnected from the Galaxy Watch6 and the only way to reconnect it is to reset the watch, which is dumb in itself. I begrudgingly proceed to do just that, and then the app manages to delete all the backups of the watch I had, so I'm having to restore everything manually (for someone who puts a lot of thought and effort personalizing, optimizing and tweaking their devices, that's a very big frustration). Backups are (supposed to be) managed by a separate app, which is dumb.
285 people found this review helpful
Noah Schottler
Horrible. I will never buy a galaxy watch again. My galaxy watch 5 has NEVER worked properly. Stuttery interface, random battery drains, complete freezes without being able to recover without a hard shutdown.... it continues to disappoint me every single day. The final nail in the coffin was today, where I reset the watch (for the third time) in an attempt to resolve these issues- where the installer decides the hang at 88% each and every time. The watch is unusable without the installer.
119 people found this review helpful
James Brooks
I share many of the same gripes as other users. The app keeps randomly opening up and interrupting what I'm doing on my phone. Then I go to the app and it freezes. My watch randomly disconnects, and the app is useless. I noticed the issues after 2024 rolled around and really thought by now this problem would be fixed, but here we are. I passed on other smart watches because I figured Samsung would be a safe bet for updates, usability, and longevity. Pretty disappointed.
57 people found this review helpful